Work Product vs. Deliverable

What is the difference between a work product and a deliverable?

A work product is a report, diagram, or collection of documents used by the business analyst during the requirements development process. A work product may or may not become a deliverable. A work product can be used to share information with stakeholders, elicit requirements, provide status, etc.

Examples of a work product may include:

  • Meeting minutes
  • Diagrams
  • Recorded discussions
  • Status reports
  • Presentations
  • Prototypes

Deliverables are specific outputs that the business analyst may create as part of their business analysis activities. A Business analyst can use work products to help create project deliverables.

Examples of deliverables may include:

  • Requirements Management Plan
  • Business Requirements Document
  • Work Breakdown structure
  • Communication Plan

A business analyst must understand the difference between the two. Showing a stakeholder a work project can lead to confusion as the work product is only meant as a means of collecting or presenting information and is not meant as a final product. Deliverables are used as a communication tool and will deliver information about the final product to the stakeholder.

By Morgan

CBAP and PMI-ACP with over 20 years of Project management and Business Analysis experience.