For those of you out there that are still wondering what is it that we do as a BA, here is a list of activities that I think about when planning for and working on projects:

  1. Testing vs. bug fixes
  2. Customer service – ease of use
  3. Security
  4. Documentation and help files
  5. Legislation
  6. Meetings
  7. Communications
  8. Training

By Morgan

CBAP and PMI-ACP with over 20 years of Project management and Business Analysis experience.